Operational Effectiveness Services
Whether you are strengthening operational processes, improving organizational effectiveness, or building scalable systems for growth, Summitivity provides the leadership and partnership to help your organization operate with excellence and confidence.
Ways We Partner With You
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Evaluate and improve operational workflows
Develop scalable Standard Operating Procedures (SOPs)
Standardize processes across teams and locations
Identify inefficiencies and recommend practical improvements
Create documentation that improves consistency and accountability
Support continuous improvement initiatives
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Improve collaboration across teams
Strengthen communication and operational alignment
Support organizational change initiatives
Improve role clarity and accountability
Create sustainable operational structures
Increase organizational consistency and effectiveness
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Employee relations guidance
Workplace investigations support
Performance documentation
Manager coaching and difficult conversations
Employee communication strategies
Workplace compliance support
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Policy and procedure documentation
Compliance documentation
Operational audits
Records management
Regulatory documentation
Process standardization
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Employee onboarding programs
Process implementation
Staff training
Documentation training
Technology adoption
Change implementation support
Experienced operational excellence leadership to help you improve processes, strengthen teams, and build scalable systems that support sustainable growth — without the full-time overhead.
Audra Dericotte partners with organizations to improve operational effectiveness, strengthen employee relationships, and create scaleable business processes through operations and employee relations expertise.
Meet Audra
Audra Dericotte
Operations & Employee Relations Services
Audra helps organizations create clarity, consistency, and stronger workplace experiences through operational excellence and people-focused solutions. She brings a unique combination of operations leadership, employee relations, compliance, and process improvement experience, partnering with organizations to strengthen both their internal systems and the employee experience.
Throughout her career, Audra has led multi-state teams, developed standardized operating procedures, improved compliance programs, and implemented scalable processes that help organizations operate more efficiently. She has extensive experience managing documentation, regulatory compliance, training initiatives, and stakeholder relationships while supporting leaders through organizational growth and change.
Known for her thoughtful, collaborative approach, Audra enjoys helping businesses solve operational challenges while building processes that support employees and leadership alike. Her recent SHRM Workplace Investigations Specialty Credential further strengthens her ability to assist organizations with employee relations matters, workplace concerns, and practical HR guidance.
Audra believes that successful organizations are built on clear communication, strong relationships, and well-designed processes. She partners with business leaders to improve operations, support employees, and create practical solutions that allow organizations to grow with confidence.
Operational Excellence: Helps organizations strengthen operational processes, improve consistency, and build scalable systems that support long-term success
Process Improvement & Documentation: Designs practical workflows, SOPs, and documentation that increase efficiency, accountability, and organizational consistency
Organizational Effectiveness: Improves collaboration, communication, and operational alignment so teams can work more effectively together
Employee Relations & Workplace Support: Provides practical guidance for employee relations, workplace concerns, manager support, and compliance while helping organizations create positive employee experiences
Implementation & Execution: Transforms ideas into action by helping organizations successfully implement new processes, systems, and operational improvements
Change Management Expertise: Helps organizations successfully implement new initiatives by bringing structure, communication, and accountability throughout the process
Project Management & Leadership: Coordinates projects from planning through execution, bringing structure, organization, accountability, and follow-through to ensure successful outcomes
Trusted Business Partner: Known for a thoughtful, relationship-centered approach that helps leaders solve problems, build trust, and move forward with confidence
What Sets Audra Apart
Let’s Connect and Reach Your Summit

